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I got an appointment the same afternoon and the engineer was very thorough. He explained the issue clearly and came up with a good plan to fix the problem. I was very happy with the customer service, both at the office and on site. Thank you to Luka!
Jessie Brown
Our boiler after an annual service was deemed to be beyond economical repair so they contacted me to arrange for a new boiler to be fitted I spoke to Simon who talked me through the whole process with a video call. Simon was very professional and always at the end of a phone to sort out any concerns that I might have. So thank you Simon for a job well done to a high standard from the start!
Avery Smith
Szymon is a star! Talked us through our options with clarity, knowledge and a bit of humour thrown in for good measure! The whole process was easy, the follow up calls and emails were done exactly as promised, and we should have a new boiler this time next week. Thanks again Jeremy, a great professional to have!